Privacy Policy
1. Introduction
VantageKit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document sharing and analytics platform.
Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.
2. Information We Collect
Information You Provide
- Account information (name, email address, password)
- Profile information (company name, job title)
- Documents and content you upload to our platform
- Communications with us (support requests, feedback)
- Payment information (processed by our payment provider)
Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (pages viewed, features used, time spent)
- IP address and approximate location
- Cookies and similar tracking technologies
Document Viewer Analytics
When someone views a document you share through VantageKit, we collect analytics data including: pages viewed, time spent on each page, device type, browser, and approximate location. This data is provided to you as the document owner to help you understand engagement with your content.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or illegal activities
- Personalize and improve your experience
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With vendors who perform services on our behalf (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you direct us to share your information
5. Analytics and Tracking
We use PostHog for product analytics to understand how users interact with our Services. PostHog collects usage data, feature interactions, and performance metrics to help us improve VantageKit.
You can opt out of analytics tracking by enabling "Do Not Track" in your browser settings or by contacting us directly.
6. Cookies
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Understand how you use our Services
- Improve our Services based on usage patterns
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your personal information
- Portability: Request a machine-readable copy of your data
- Objection: Object to certain processing of your information
To exercise these rights, please contact us at privacy@vantagekit.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your information within 30 days, unless we are required to retain it for legal purposes.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@vantagekit.com